After-Sales Service

International Warranty Certificate >

Each Van Der Bauwede watch carries an individual identification number making it possible to establish its origin and authenticity.

Only Van Der Bauwede watches and authorised retailers are entitled to provide the international service warranty. The business stamp of the authorised dealer must be placed on the guarantee, duly completed, dates and signed. Your Van Der Bauwede watch is garanteed against any manufacturing flaw observed by our services over a two-year period.

The Van Der Bauwede international warranty does not include the following:

  • Theft, loss or defects resulting from accidents, improper or abusive use (shocks, crushing, exposure to chemical products of abrasives).
  • Handling or repairs carried out by non-authorised services, usual maintenance recommendation (for timepieces equipped with mechanical and self-winding movement every two years), as well as the consequences of normal ageing and wear and tear of the watch and strap.

International Warranty Certificate >

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